Privacy Policy

Effective Date: June 02, 2025

1. Introduction

At AUROBAY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our resort or use our room services.

2. Information We Collect

We may collect the following types of personal information:

• Name, contact number, email address
• Address and ID proof (as required by law)
• Payment information
• Booking preferences and special requests

3. How We Use Your Information

We use the collected data for:

• Processing and managing bookings
• Providing personalized room services
• Communicating booking confirmations or updates
• Improving our services and customer experience
• Complying with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Payment gateways (e.g., CCAvenue) for secure transactions
• Service providers assisting in operations (housekeeping, maintenance, etc.)
• Legal authorities, if required by law

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections or deletion
• Withdraw consent for non-essential processing

7. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze site traffic. You may choose to disable cookies through your browser settings.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AUROBAY
Email: aurobayresorts@gmail.com
Phone: 94884 83733