Terms and Conditions
Date: June 02, 2025
Resort: Aurobay Resort
1. Booking and Reservations
- Guests must provide accurate personal details during the booking process.
- A reservation is confirmed only after payment of the required deposit or full amount.
- Check-in and check-out times must be strictly followed:
- Check-in: 00.00
- Check-out: 23.00
2. Payment Policy
- Accepted payment methods: credit/debit cards, UPI, online banking, or cash.
- All payments must be settled before check-out.
- Prices are inclusive/exclusive of applicable taxes (customize as applicable).
3. Cancellation and Refund Policy
- Cancellations made [7] days before the booking date will be eligible for a full/partial refund.
- No refund will be provided for no-shows or early departures.
- Refunds will be processed within [7] working days.
4. Guest Conduct
- Guests are expected to behave respectfully and avoid causing disturbance.
- Any damage caused to the property will be charged to the guest.
- Illegal activities or possession of prohibited substances are strictly forbidden.
5. Use of Facilities
- Resort amenities (pool, spa, etc.) are available only to registered guests.
- Guests must follow all posted rules for facility use.
- The resort is not responsible for any injury caused by misuse of facilities.
6. Liability Disclaimer
- The resort is not responsible for loss or theft of personal belongings.
- Valuables should be secured in the in-room safe or handed over to the front desk.
7. Privacy
- Guest information is collected and used in accordance with our Privacy Policy.
8. Pets and Smoking Policy
- All states whether pets are allowed or prohibited.
- Smoking is permitted only in designated areas. Violation may result in a fine.
9. Force Majeure
- The resort is not liable for disruptions due to natural calamities, pandemics, or events beyond our control.
10. Dispute Resolution
- Any disputes shall be governed by the laws of Tamil Nadu.
- In case of a legal dispute, the jurisdiction shall lie with the courts of Viluppuram.
Contact Information:
AUROBAY RESORT
Email: aurobayresorts@gmail.com
Phone: 94884 83733